Alcatel-OneTouch Idol 3 Smartphone Class Action Settlement (North Carolina & Kentucky Only)

Class Eligibility

You are entitled to Settlement benefits if you reside in North Carolina or Kentucky and purchased either an Alcatel OneTouch Idol 3 4.7 inch or 5.5 inch Smartphone during the time period of January 1, 2015 – December 27, 2016 and used the T-Mobile network, which may include, but is not limited to the following virtual network operators (“MVNOs”): Lyca Mobile, MetroPCS, Net10, Republic Wireless, Simple Mobile, Straight Talk, Ting, TracFone, Ultra Mobile, Univision Mobile, US Mobile, Walmart Family Mobile, ZIP SIM (formerly Ready SIM).

Estimated Amount


At the discretion of the defendant you will receive a replacement phone valued at $179.99 or the carrier will reinstate your LTE band 12 functionality

Proof of Purchase


Case Name

Matthews, et al. v. TCL Communication Inc., et al.,
Case No: 3:17-cv-00095

District Court for the Western District of North Carolina

Case Summary

A lawsuit was filed in federal court in North Carolina, captioned Matthews, et al. v. TCL Communication, Inc. et al., Case No. 3:17-cv-95 (W.D.N.C.), which alleges that Defendants marketed, warranted and sold Alcatel OneTouch Idol 3 4.7 inch and 5.5 inch smartphones as possessing compatibility with LTE Band 12, a frequency on which mobile phones operate for high speed communication. Plaintiffs further contended that Defendants removed LTE Band compatibility from all OneTouch Idol 3 Smartphones in a software update, greatly reducing the functionality of the OneTouch Idol 3 Smartphones. Plaintiffs assert legal claims on behalf of themselves and all members of the “Settlement Class,” defined in Question 3. Those claims include claims that Defendants violated the North Carolina Unfair and Deceptive Trade Practices Act, the Kentucky Consumer Protection Act, and breached express and implied warranties to purchasers of the OneTouch Idol 3 Smartphones. Alcatel denies these claims, as well as any wrongdoing in the sale, distribution or marketing of the OneTouch Idol 3 Smartphones.

Settlement Pool





Alcatel OneTouch Idol 3 Settlement

c/o RG2 Claims Administration

P.O. Box 59479

Philadelphia, PA 19102-9479

Phone: 866-742-4955

Fax: 215-827-5551
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