Comenity Bank TCPA Class Action Settlement

Class Eligibility

You are a class member if you were called by by Defendant, released parties, or a third party dialing company on behalf of Defendant or the released parties, using an automatic telephone dialing system and/or an artificial or prerecorded voice, without consent, from August 1, 2010 through May 26, 2014, excluding those persons whose telephone number/s were marked with a ‘wrong number’ code in Defendant’s database.”

Calls Marked as Wrong Number Do Not Qualify

If your cell phone number is marked as a “wrong number” in Comenity Bank’s records, you are not eligible for a payment from the TCPA class action settlement because there is a separate Comenity Bank class action lawsuit that involves wrong number calls.

Estimated Amount

$15 to $35

Proof of Purchase

Phone # for verification (note that the # must be part of the settlement administrator list.

Case Name

Carrie Couser v. Comenity Bank
Case No. 3:12-cv-02484-MMA-BGS
District Court for the Southern District of California

Case Summary

This lawsuit was against Comenity Bank which owns a large number of store credit cards including Abercrombie & Fitch, Victoria’s Secret, Crate & Barrel, Ann Taylor, The Limited and dozens of others. According to the documents supporting the lawsuit The plaintiffs allege that Comenity Bank violated the Telephone Consumer Protection Act (TCPA). by calling persons on their cell phones with either an automated dialing system or by an artificial or prerecorded voice message or robocall without having secured the express approval of those receiving the calls.

Comenity denies the allegations but has agreed to settle to avoid the expenses risks and uncertainties associated with a long trial.

Settlement Pool





Couser v. Comenity Bank Claims Administrator

P.O. Box 43315
Providence, RI 02940-3315