Dial Complete Soap Class Action Settlement

Class Eligibility

The Settlement Class includes: All persons in the United States who purchased the Dial Complete Product from January 1, 2001 through January 2, 2019.

Estimated Amount

27 cents per package

Members with proof of purchase may claim an unlimited # of Dial Complete soap packages and receive 27 cents per package. Members without proof of purchase may claim up to 30 packages for a total of $8.10

Proof of Purchase


Case Name

In re: Dial Complete Marketing and Sales Practices Litigation,
MDL No. 2263

District Court for the District of New Hampshire

Case Summary

The lawsuit alleges that the Defendant violated certain laws in the marketing, advertising and sale of Dial Complete Foaming Liquid Hand Soap in the United States. The lawsuit centers around advertising for Dial Complete including use of the active ingredient triclosan and including that Dial Complete “Kills 99.99% of Germs* (*encountered in household settings)” and the use of the phrase “#1 Doctor Recommended**” (**Antibacterial Liquid Hand Wash)”, and the claim that it “Kills more germs than any other liquid hand soap”.

Settlement Pool





Soap Settlement Administrator

1650 Arch Street, Suite 2210

Philadelphia, PA 19103