Green Dot Prepaid Card Class Action Settlement

Class Eligibility

The Court decided that this Settlement includes a Class of all cardholders, as identified in Green Dot Defendants’ business records, who attempted to and were unable to use their Green Dot-issued, MasterCard-processed cards to access or spend their account funds from May 15, 2016 through May 22, 2016 as a result of the Service Disruption. Eligible Settlement Class Members will have been mailed notice of their eligibility, and Settlement Class membership will be verified against that mailed list.

Estimated Amount

Up to $100

This settlement provides a cash payment up to $100 for losses resulting from the service interruption & a one-month holiday from card service fees. If the total number of claims exceeds the $2,000,000 pool the payments will be adjusted down pro rata

Proof of Purchase


Case Name

Lewis, et al. v. Green Dot Corporation, et al.
Case No. 2:16-cv-03557
District Court for the Central District of California

Case Summary

The lawsuit alleges that, due to technical issues occurring during a processor conversion, some holders of Green Dot prepaid debit cards and some holders of Walmart MoneyCards issued by Green Dot experienced a longer-than-anticipated disruption in service for portions of the period of time between May 15, 2016 and May 22, 2016 (the “Service Disruption”). The Defendants in the lawsuit deny that they are or can be held liable for the claims made in the lawsuit. The Settlement does not establish who is correct, but rather is a compromise to end the lawsuit.

Settlement Pool


Settlement Website

Green Dot Prepaid Card Service Disruption Class Action Settlement (this website has been discontinued)




Green Dot MoneyCard Settlement Administrator

P.O. Box 6336

Portland, OR 97208-6336


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