Verizon Wireless Premium SMS Class Action Settlement

Class Eligibility

You are a Class Member of this class if you are a current or former Verizon Wireless account holder and believe unauthorized Premium SMS charges from third parties may have been placed on your Verizon Wireless telephone bill(s) since July 1, 2010.

Estimated Amount


Varies. Verizon Wireless account holders may be entitled to receive a refund for unauthorized and previously un-refunded Premium SMS charges incurred since July 1, 2010, provide that the current or former account holder satisfies all three of the following requirements:

  • The current or former account holder electronically submits or postmarks a Claim Form by Dec. 31, 2015;
  • The current or former account holder has not already been fully refunded according to Verizon’s billing records; and
  • The current or former account holder attests that the charges were not authorized.

NOTE: Former account holders may not receive a refund if the total refund due is $3 or less.

Proof of Purchase


Case Name

Consumer Financial Protection Bureau, v.CELLCO Partnership d/b/a Verizon Wireless,,
Case 3:15-cv-03268-PGS-LHG
District Court for the District of New Jersey

Case Summary

The goal of this settlement is to resolve claims of unauthorized charges from third parties on Verizon Wireless bills

Under this settlement Verizon has agreed to provide refunds for unauthorized charges for Premium SMS services.

Settlement Pool





Verizon Wireless Premium SMS Refund Program Administrator

c/o GCG

P.O. Box 10186

Dublin, OH 43017-3186